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PRIVACY POLICY

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Last updated: 10 September 2026

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This privacy notice for Bizz Assistant Ltd and Bizz Assistant SRL (doing business as Bizz Assist Agency) ("we", "us", or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.bizzassist.online, or any website of ours that links to this privacy notice;

  • Subscribe to our newsletter, request support, book an appointment, create an account, or leave a review;

  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@bizzassist.online.

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SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more detail on any topic in the section referenced below, or use the table of contents to jump to the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect information about you from third parties. We only process the information you provide to us directly and the technical information collected automatically when you use the Website.

How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information with service providers that help us operate the Website and our Services. We do not sell your personal information.

How do we keep your information safe? We have organisational and technical measures in place to protect your personal information. However, no electronic transmission or storage technology can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.

How do you exercise your rights? The easiest way is to submit a data subject request, or to contact us. We will consider and act upon any request in accordance with applicable data protection laws.

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TABLE OF CONTENTS

Each entry below should link to its matching section heading on the page (see the "How to make the table of contents clickable in Wix" note at the end of this document).

  1. What information do we collect?

  2. How do we process your information?

  3. What legal bases do we rely on to process your information?

  4. When and with whom do we share your personal information?

  5. Do we use cookies and other tracking technologies?

  6. How long do we keep your information?

  7. How do we keep your information safe?

  8. Do we collect information from minors?

  9. What are your privacy rights?

  10. Controls for do-not-track features

  11. Do we make updates to this notice?

  12. How can you contact us about this notice?

  13. How can you review, update, or delete the data we collect from you?

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the choices you make. It may include:

  • names;

  • email addresses;

  • phone numbers;

  • company name;

  • mailing or billing addresses;

  • contact preferences;

  • any other information you choose to include in a message, support request, booking, or review.

Sensitive Information. We do not process sensitive information.

Payment Data. If you make a payment (for example when booking a service), we may collect data necessary to process your payment, such as your payment instrument number and the security code associated with it. All payment data is handled by our payment processors, Wix Payments and Stripe. You may review their privacy notices here: Wix Privacy Policy (https://www.wix.com/about/privacy) and Stripe Privacy Policy (https://stripe.com/privacy).

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

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Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit the Website.

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, country, and information about how and when you use the Website. This information is primarily needed to maintain the security and operation of the Website, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our Cookie Policy (https://www.bizzassist.online/cookie-policy).

The information we collect includes:

  • Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use the Website. This may include your IP address, device information, browser type, and information about your activity on the Website.

  • Device Data. Information about the computer, phone, tablet, or other device you use to access the Website, such as IP address, browser type, hardware model, operating system, and configuration information.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to you. We may process your information to provide you with the requested service.

  • To respond to your enquiries and offer support. We may process your information to respond to your enquiries and resolve any potential issues with a requested service.

  • To manage your bookings and payments. We may process your information to manage appointments, payments, and related requests made through the Website.

  • To send administrative information to you. We may process your information to send you details about our Services, and changes to our terms and policies.

  • To send you marketing and promotional communications. We may process your information when you have given us consent to do so, for example to send our newsletter. You can opt out at any time.

  • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services, for example when you leave a review.

  • To comply with legal obligations. We may process your information to comply with applicable law, respond to legal requests, and exercise or defend our legal rights.

 

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

We process personal information under the Republic of Moldova Law No. 195/2024 on the protection of personal data and, where applicable, the UK GDPR. We may rely on the following legal bases:

  • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose, such as receiving our newsletter. You can withdraw your consent at any time.

  • Performance of a Contract. We may process your personal information when necessary to fulfil our contractual obligations to you, including providing our Services, or at your request prior to entering into a contract.

  • Legal Obligations. We may process your information where necessary for compliance with our legal obligations, such as cooperating with a regulatory authority, or exercising or defending our legal rights.

  • Vital Interests. We may process your information where necessary to protect your vital interests or those of a third party, such as to prevent harm.

For the personal information processed through this Website, we act as data controllers. Bizz Assistant Ltd and Bizz Assistant SRL are joint controllers and jointly determine the purposes and means of the processing described in this notice.

This privacy notice does not apply to personal information we process as a data processor on behalf of our clients in the course of delivering our services. In those situations, our client is the data controller responsible for that personal information, and we process it on their behalf in accordance with the applicable service contract.

 

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties. We do not sell your personal information.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors and service providers that perform services for us or on our behalf and require access to such information to do that work. We have contracts in place designed to help safeguard your personal information; they may not use it for any purpose other than the one we instruct. The categories of third parties we may share personal information with are:

  • Website hosting and platform provider (Wix);

  • Newsletter and email marketing tools (Wix);

  • Payment processors (Wix Payments and Stripe);

  • Website analytics providers (Google Analytics, Google Tag Manager).

We also may need to share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • When we use Google Analytics. We may share your information with Google Analytics to track and analyse the use of the Services. [Optional — keep the following sentence only if you have enabled these Advertising Features in your Google Analytics account: The Google Analytics Advertising Features that we may use include Google Analytics Demographics and Interests Reporting, Remarketing with Google Analytics, and Google Display Network Impressions Reporting.] To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings (https://adssettings.google.com/) and Ad Settings for mobile apps. Other opt-out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page (https://policies.google.com/privacy).

  • When we use Google Maps Platform APIs. [Optional — keep only if your website uses Google Maps (for example, an embedded map on your Contact page).] We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). Your use of Google Maps is subject to the Google Privacy Policy (https://policies.google.com/privacy).

 

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies, and how you can refuse certain cookies, is set out in our Cookie Policy (https://www.bizzassist.online/cookie-policy).

 

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by applicable law in force (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because it has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorised third parties will not be able to defeat our security. You should only access the Services within a secure environment.

 

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to their use of the Services. If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at contact@bizzassist.online.

 

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you are located, you may have rights that allow you greater access to and control over your personal information.

Under the Republic of Moldova Law No. 195/2024 and, in some regions such as the European Economic Area (EEA), the United Kingdom (UK), and Switzerland, you have certain rights under applicable data protection laws.

These may include the right:

(i) to request access and obtain a copy of your personal information;

(ii) to request rectification or erasure;

(iii) to restrict the processing of your personal information;

(iv) where applicable, to data portability;

(v) to object to the processing of your personal information; and

(vi) not to be subject to automated decision-making.

You can make such a request by contacting us using the contact details in the section "How can you contact us about this notice?" below.

We will consider and act upon any request in accordance with applicable data protection laws, and will respond within 30 days of receiving your request. We may ask you for additional information to verify your identity before processing the request.

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If you believe we are unlawfully processing your personal information, you have the right to complain to a supervisory authority:

 

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the details below. This will not affect the lawfulness of processing before its withdrawal, nor processing based on lawful grounds other than consent.

Opting out of marketing communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us. You will then be removed from the marketing lists.

 

We may still communicate with you for non-marketing purposes, such as service-related messages.

Cookies and similar technologies: Most web browsers accept cookies by default. You can usually set your browser to remove or reject cookies. For more information, see our Cookie Policy (https://www.bizzassist.online/cookie-policy).

If you have questions or comments about your privacy rights, you may email us at contact@bizzassist.online.

 

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.

 

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this privacy notice frequently.

 

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Diana Cretu, by email at contact@bizzassist.online, by completing the form or by post at:

Bizz Assistant Ltd 76 Wansbeck Close, SG16AB, United Kingdom

Bizz Assistant SRL Ialoveni, MD-6018, Republic of Moldova

 

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a data subject request, or contact us at contact@bizzassist.online.​​

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